POLICIES 

Welcome to Lux Divine! Lux Divine is a Boho inspired boutique consisting of handcrafted jewelry, accessories, bags, clothing and upcycled boots. All items in this shop are handmade with love and care for the modern day gypsy woman! 

~Please be sure to read ALL policies stated here. We are very thorough with our policies to protect both the seller and buyer so there is no confusion. Being aware of our policies is the responsibility of the buyer. Please do not ask us to go against our policies or bend them for you. Payment is due at the time of order unless worked out with us first! We accept paypal, credit cards & etsy gift cards. I do not accept money orders, cash or personal checks. 

<<<Cancellation Policy>>>
If for any reason you need to cancel your order, please request a cancellation within 24 hours of your purchase. Please understand we cannot cancel any orders outside of this time frame. Thanks for understanding. 

<<<Coupon Codes>>>
We do offer coupon codes and have sales from time to time. We are very strict about our policies with sales. The sales dates are determined by us and do not apply to the time before and after the sale period. If you would like to receive updates on coupon codes and sales please join our email list on our home site: luxdivine.com
- Please make sure you include your coupon code at checkout. If you are confused on how to do this, please contact us and we will walk you through it. Sorry, we can’t apply the coupon code after the order is placed.

CARE: 
Jewelry: Our jewelry is for the most part dainty which means it is also delicate. This means you must have some common sense with caring for our jewelry creations. Do not swim, shower or get any of the jewelry wet! Store the items in a cool, dry place such as a jewelry box/bag that was provided. Do not wear Lux Divine Jewelry while doing vigorous activities like exercise. If your item does break we more then happy to fix it. Repair wait time is 4-8 weeks. Mostly we do repairs/re-plating for free but every circumstance is different. Some charges may apply. Please contact us for more details. You will be responsible for shipping charges.
Clothing: We suggest washing all our clothing either by hand or dry clean only. Our clothing is made from delicate and luxurious materials such as silk, african lace, lace and vintage crochet. These delicate fabrics will not survive in a regular wash/dry cycle. Please take care of your clothing. We make/sell quality clothing that is handmade. We pride ourselves on our amazing clothing quality and is made to last. If washing by hand, hang dry or air dry in dyer although we suggest hang dry. Dry clean is always a safe option, specially with the silks. 
Bags: We pride ourselves on our amazing bag quality. These bags are made to last! We have purposely tested all bags for wear and do not need to be treated with delicate care. We make these bags with the intention of them getting beat up a bit. This is why we line all our bags with the same leather as the outside. This makes our bags more durable. With this being said, we suggest taking care of your bags. 

*Please note: All of our jewelry is handmade. Please do not expect it to be perfect. With electroforming, wire wrapping and basic bench work, we craft unique pieces that look handmade. Our jewelry is not made to be perfect nor is intended to look like a machine made product. If you are expecting a perfect item please do not order. We photograph our jewelry in natural lighting to best show the colors however colors may vary slightly from computer screen to computer screen. 

~COPYRIGHT~
Purchase of any Lux Divine piece does not relinquish copyright ownership. All photography and images are also copyright to Lux Divine unless otherwise noted. To fellow artists: We put our hearts into our label & designs. Please have enough respect for your fellow artists by not copying other's designs. Thank you.